X-Star FAQ – Autel Robotics

Registration & Purchasing

Q: Do I need to register my drone with Autel?


Q: Why can’t I get my drone 4 miles away without losing connection?

Q: How do I get my drone fixed?


Q: Why do my batteries drain when I’m not using them?

Q: How should I store and maintain my batteries?

Remote Controller 

Q: How do I pair my Remote Controller? My drone and RC won’t connect?

Q: How do I connect my iPhone to the RC?

App & advanced flight modes 

Q: Can I put the Starlink app on my Android Device? I didn't see it in the Play store?


Q: How do I get my drone fixed?

Q: Do you have a warranty?