Autel Robotics (the Company) warrants to the original retail purchaser of this product, that should this product or any part thereof during normal consumer usage and conditions, be proven defective in material or workmanship that results in product failure within one year of purchase of new product, or 120 days on refurbished product, such defect(s) will be repaired, or replaced (with new or refurbished parts or products) at the Company’s option, with Proof of Purchase, without charge for parts or labor directly related to the defect(s). Some states do not allow limitation on how long an implied warranty lasts, so the above limitations may not apply to you.
The Company shall not be liable for any incidental or consequential damages arising from the use, misuse, or mounting of the device. The extent of Autel’s liability under this warranty is limited to the repair and replacement provided above and, in no event, shall its liability exceed the purchase price paid by purchaser for the product.
This warranty does not apply to:
After-sale service instructions
Warranty Contact Info
If you have any questions regarding warranty, please feel free to contact us via the following ways:
Call 1-844-My-Autel (844)-692-8835
Visit our website https://www.autelrobotics.com
Send us an email at firstname.lastname@example.org
How do I get my aircraft serviced?
Autel Robotics repairs are performed exclusively from our repair center in Bothell, WA. To request a repair, our US-based customer service can be reached at 1-844-My-Autel (844)-692-8835, and it is open seven days a week from 8:00am – 6:00pm (PST).
How long will service take?
Service times often depend on the nature of the issue and the availability of service parts at the service location. Be sure to ask how long the repair will take when you discuss service with Autel Robotics, or when you take your aircraft to an Autel Robotics Authorized Service Center.