DragonFish Support
FAQ
We've put everything you need to get started with your DragonFish right here. If you still have questions browse the topics on the left.
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Aircraft
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Image Transmission
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Camera
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Battery
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Ground station
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Base station
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Software
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Application
- Aircraft
- Image Transmission
- Camera
- Battery
- Ground station
- Base station
- Software
- Application
Q: What is the maximum flight time of the aircraft?
The max flight time is 120 minutes
Q: What is the ingress protection level of the Dragonfish? Can you fly on rainy days?
The Draghonfish has an IP43 protection level and can fly in moderate rainy weather.
Q: Are the blades removable?
The blades on both sides of the wing are quick-release blades, which can be easily detached and stored; the blades at the front and rear ends of the aircraft generally do not need to be disassembled. If they need to be replaced, you will require a set of tools to do so.
Q: What is the maixmum payload capacity of the Dragonfish?
The maximum payload weight is 1.5kg.
Q: What is the effective image transmission range of the Dragonfish?
When used with a base station, the maximum image transmission distance of the aircraft is 30km; when the ground station is used alone to connect the aircraft, the maximum image transmission distance is 15km.
Q: Can I change the gimbal mount?
Yes. The gimbal mount can be replaced.
Currently, the Dragonfish can be equipped with dual-lens and triple-lens cameras, and more mounts will be developed and introduced to the market in the future.
Q: What is the resolution of the Dragonfish gimbal camera?
Dual-lens camera: This consists of an integrated 4K ultra-high-definition optical zoom camera, which can achieve 20x optical zoom and 12x digital zoom; and also has a 48-megapixel high-resolution wide-angle camera.
Triple sensor: Consist of an integrated 4K ultra-high-definition optical zoom camera, which can achieve 20x optical zoom and 12x digital zoom; and has an integrated 48 MP high-resolution wide-angle camera; siultaneously it is equipped with 640*512 resolution infrared thermal imaging camera with a maximium the detection range of up to 2000 meters.
Q: What types of shooting formats does the 4K Ultra HD optical zoom camera support?
Photo format: JPEG; Video format: MP4.
Q: How long does it take to fully charge two batteries?
It takes about 120 minutes to fully charge each battery; about 240 minutes to fully charge both batteries.
Q: How does one maintain the battery?
1. Ensure that the 2 batteries are charged/discharged at the same time to obtain the best power supply performance;
2. Do not charge immediately after flight; it is recommended to charge the battery after it drops to room temperature;
3. The ideal charging environment temperature of the battery is 15 °C~40 °C;
4. The ideal storage environment temperature of the battery is 22 °C~28 °C. When storing, ensure the area is free from water and moisture, and avoid direct sunlight;
5. If you do not use the battery for more than 10 days, please discharge the battery to 20%~30% and store it, and recharge and discharge it every 3 months or so to keep the battery active.
Q: Can the battery be used in a low temperature environment?
The operating temperature of the battery is -20 °C to 40 °C. Use the battery in a low temperature environment, the battery life will be reduced, please arrange the flight time reasonably. For optimal performance, it is recommended to keep the battery temperature above 15 °C before flying.
If the battery is charged in an environment of -20 °C to 5 °C, the battery will start the self-heating function and enter the charging process after heating.
Q: Can the battery be carried on board?
The energy of the battery is 277.2Wh. According to airline requirements, the battery cannot be carried on board.
Q: The two batteries have different power levels. Can you take off and fly?
If the power difference between the two batteries is less than 12%, you can take off; if the power difference is greater than 12%, the App will display "Battery power difference is too large" and you cannot take off.
Q: Can the Dragonfish ground station be used with other products?
No, it cannot.
Q: What type of image output interface does the ground station provide?
HDMI output interface.
Q: What is the screen size, resolution, and maximum brightness of the ground station?
The ground station has a built-in 9.7-inch, 2048*1536 ultra-high-definition touch screen. The maximum brightness is 1000NIT.
Q: How long does it take to charge the ground station?
About 120 minutes.
Q: How long is the battery life of the ground station?
The battery life is 3 hours at maximum brightness and 4.5 hours at 50% brightness.
Q: What is the working environment temperature of the ground station?
-20° C to 40° C.
Q: Does the ground station have internal storage space?
Yes, it comes with 256G of internal memory.
Q: What navigation systems does the base station support? What are the satellite receiving frequency points?
It simultaneously receives:
GPS: L1, L2, L5
Beidou: B1, B2, B3
GLONASS: F1, F2
Galileo: E1, E5A, E5B
Q: What is the positioning accuracy of the base station?
Single Point
Level: 1.5 m (RMS)
Vertical: 3.0 m (RMS)
RTK
Level: 1 cm+1 ppm (RMS)
Vertical: 1.5 cm + 1 ppm (RMS)
Q: How long does it take to charge the base station?
About 120 minutes.
Q: What is the working duration of the base station?
When fully charged, the working time is more than 7.5 hours.
Q: How does one upgrade the firmware?
Method 1:
1. Before upgrading, please make sure that the aircraft, ground station, and base station are all turned on and that linking is successful.
2. Copy the new firmware downloaded from the Autel official website to a USB flash drive. Insert the USB flash drive into the USB port of the ground station. A dialog box will pop up on the ground station screen to prompt the firmware upgrade. Follow the instructions to complete the firmware upgrade.
Method 2:
1. Before upgrading, please make sure that the aircraft, ground station, and base station are all turned on and that linking is successful.
2. When the ground station is connected to the network, if the firmware needs to be upgraded, the ground station will automatically detect the new firmware and prompt the user to download; after completing the download as prompted, click "Upgrade" and wait for the operation page to prompt "Firmware Upgrade Complete".
Q: Which software applications is supported?
The Autel Voyager App is currently supported.
Q: Which industries can it be applied to?
The Dragonfish can be used across a wide range of applications such as police law enforcement, forest fire prevention, electric power inspection, traffic law enforcement, coastal defense and smuggling, agricultural monitoring, and more.
