Autel Robotics Care - EVO II Pro
Autel Robotics Care - EVO II Pro
Water Damage Protection
With Autel Robotics Care,
we offer you water protection damage.
So you can fly confidently near
mountains, rivers, lakes and Seas.
Flyaway Protection
With Autel Robotics Care, if your aircraft flies away,
gets disconnected, or goes missing,
you will need to synchronize flight
records in Autel Sky APP, confirm the flyaway
with Autel Robotics Support, and pay
the corresponding replacement fee
to get a replacement unit.
*Only available for Nano & Lite Series.
Fast Replacement
Frome the effective date of Autel Robotics Care Services,
it allows users to skip lengthy damage assessment,
maintenance processes, and flight tests.
Replacement aircrafts are issued
immediately after receiving
damaged units,
greatly reducing waiting times.
Schemes of Autel Robotics Care · Standard
| Effective service time | 1 year |
| Purchase conditions | Meet ONE of the following conditions 1. The new aircraft is not activated. 2. The aircraft is activated within 48 hours. 3. Pass the official functional evaluation within one month from aircraft activation date. |
| Replacement times | 2 times (no flyaway protection) |
| Warranty Period of Aircraft | 1 year |
| Purchase rules | Only customer who ever purchased Autel Care Standard, can buy Autel Care Standard Plus. Customer who ever purchased Autel Care Standard (2 year) , cannot buy Autel Care Standard Plus. |
| Effective service time | 1 year |
| Purchase conditions | Meet all of the following conditions 1. Purchased Autel Care Standard and it is still effective. 2. Have not purchased Autel Care Standard (2 year version). 3. There are 1 or more replacement times left in Autel Care Standard when to purchase Standard Plus (2nd Year). |
| Replacement times | 1 time (no flyaway protection) |
| Warranty Period of Aircraft | Total 2 years (the 2nd year not for battery) |
| Purchase rules | Only customer who ever purchased Autel Care Standard, can buy Autel Care Standard Plus. Customer who ever purchased Autel Care Standard (2 year) , cannot buy Autel Care Standard Plus. |
| Effective service time | 1 year |
| Purchase conditions | Meet ONE of the following conditions 1. The new aircraft is not activated. 2. The aircraft is activated within 48 hours. 3. Pass the official functional evaluation within one month from aircraft activation date. 4. Have not purchased Autel Care Standard Extension (2nd Year). |
| Replacement times | 3 times in total : 2 times in the 1st year (no flyaway protection), 1 time in the 2nd year (no flyaway protection). |
| Warranty Period of Aircraft | Total 2 years (the 2nd year not for battery) |
| Purchase rules | Only customer who ever purchased Autel Care Standard, can buy Autel Care Standard Plus. Customer who ever purchased Autel Care Standard (2 year) , cannot buy Autel Care Standard Plus. |
How to Buy
Complete the Payment
Receives theAutel Care Service code
Within 48 hours of aircraft activation , activates Autel Care Service code on official website.
For Extension
Receive Autel Care expiration reminder emais in advance
Complete payment by Autel Care due date
Renew the care service for the 2nd year when the previous service expires
Service Process
Damage Replacement Process
Contact Autel Robotics Service Team
Send Back for Testing
Pay Replacement Fee
Product Delivery
Flyaway Replacement Process
Contact Autel Robotics Service Team
Successful Authentication
Pay Flyaway Replacement Fee
Product Delivery
FAQ
Your replacement unit will be equivalent like new in terms of performance and reliability.
The service includes fuselage, gimbal, propellers and batteries. If the above parts of the aircraft you send back are missing, the parts are not within the replacement scope of Autel care.
The services can be purchased by global users.
The two-way free shipping is available in United States.
Outside these areas, customer needs to pay for one-way costs (including but not limited to taxes, logistics costs, etc.) due to transportation. When replacement is required, the customer can contact the local authorized agent/maintenance center in China, the United States and Germany for replacement service.
Autel Robotics provides consumers with warranty services that meet the requirements of regional departments or relevant laws. During the warranty period, product problems arising from product quality will be resolved by our company for free.
Autel Care Standard is mainly for product loss caused by normal use or accident. If you purchase the services of Autel Care Standard series and the product is under warranty repair replacement due to quality problems, it will not consume "Replacement Service Times".
Autel Care Standard :
This service is valid for 12 months from the care service activation date.
Autel Care Standard Extension :
The Autel Care Standard Extension will be valid for 12 months after the original insurance period expires.
Autel Care Standard (2 Years) :
This service is valid for 24 months from the care service activation date.
You can still purchase Autel Robotics Care by contacting our Customer Service team for a functional inspection. If your unit passes inspection, then you will be able to purchase Autel Care.
In the event that the Serial Number (SN) is changed due to repair or replacement, the information will be synchronized with the system and will not have any impact on your care services. The warranty period will not be recalculated.
* For Autel Care Standard, Autel Care Standard (2 Years), Autel Care Premium, Autel Care Premium (2 Years), Autel Care Premium (3 Years) :
The Autel Care code is not activated and the refund request is raised within 7 days from the purchase day.
* For Autel Care Standard Extension (2nd Year), Autel Care Premium Extension (2nd Year) :
The Autel Care code is not activated and the refund request is raised before the 1st year Autel Care expires.
* For Dragonfish Care series :
The Services can be returned within 2 months after purchase, if no deduction is used. In such a case, handling fees which are 10% of the price will be deducted.
Reliable Delivery
Free Shipping over USD $59
Expedited delivery available
Secure Checkout
We accept credit cards, PayPal, and Shop pay
Warranty and Care
Hassel-free warranty and Autel care plans offered
Dedicated support
Speedy customer support via phone and email
Training Center
Official Tranning Program is available for all series for free
